Hard edges are full stops.

When my words are abrupt, dialogue is cut off

When my words are statements, dialogue is not encouraged

When my tone is hard, dialogue can become an argument

When my face is not open, dialogue bounces off

When I approach a topic without first having thought it through for myself, dialogue becomes more about me than about us

When my thoughts and feelings are all swirled together, dialogue becomes a mess

If dialogue is the goal, be soft